What Our Clients Have to Say

We pride ourselves on great customer service

Take a look at the comments from past and current clients below. Still not sure? Why not get in touch and see for yourself?

Give us a call on 01706 619 954, email info@ast-assistance.com, or fill in our online form to request a call back. We look forward to speaking with you.
 

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After suffering for months with problematic tenants, I found Mark @ AST assist. Can’t recommend him , and the team enough. My only regret, is I didn’t go to him first. Profession , reasonable, and went above and beyond. Thank you all so much for getting my property back.
D Laura
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Mark and his team were absolutely incredible. We started off using solicitors who charged several hundred pounds, were incredibly slow and impossible to get hold of. Mark and his team were the opposite. Incredible value for money, really responsive, took calls on evenings, weekends and whilst sick. Mark was truly our knight in shining armour in a very difficult situation. I would not hesitate to recommend him!
S Crichton
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These guys have helped me a few time. Their knowledge is second to none. First class service from first class people.
M Melpo
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Excellent, just excellent. Had an issue and we were not sure which way to go, Mark and his team gave excellent sound advice and then executed against this keeping us updated ever step of the way. If anyone has a potential legal issue with a property then go no further than AST Assistance.
S McCafferty
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I cannot recommend these guys highly enough for any Landlord requiring help and assistance with their property. I was recommended to them by another fellow Landlord having found myself in the unfortunate circumstance of a non-paying tenant, that followed with facing significant property damages once we successfully got an eviction. Without the help and advice from AST Assistance, specifically Nathan Dawson, I'd not know my options and be overwhelmed with stress and paperwork. I am extremely thankful to these guys. Brilliant and outstanding service! To any Landlord out there facing problems, don't delay and get in touch with Nathan and/or AST Assistance. They have clear and transparent fees so you know exactly what you're paying too.
Mr Nichols
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Mark, Sophie, Robyn and team at AST assistance have been amazing. The knowledge and speed they work at is hard to come by these days. As soon as I passed the eviction to them to assist with, it was a huge weight off our shoulders. It's hard to come by a business these days who will reply to you so quickly and regardless of how busy they are will always make time to be available for a phone call. They are also quick to get results. I can't thank them enough. Definitely recommend 5/5
G Hardy
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I have to give another gleaming, amazing, couldn't be happier review for Mr Mark Dawson at AST Assistance ltd. Today I finally got possession of my flat back from what can only be described as a professional nutter. It took a while and they tried every trick in the book to stay, but Mark managed to do what at one point seemed the impossible and save the day. Not only do I have to thank him for successfully and cost effectively getting my home back in one piece, but for the constant calls, reassurance... for pretty much being my counsellor over the last few months - I owe the guy my sanity! For anyone who requires any assistance with all things regarding letting your flat and especially when it comes to getting back possession, there is simply no one I could recommend more (literally the best customer service I have ever received). Mark really is a landlord's best friend!
T B
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Today I got my property back after 9 months of starting the eviction process, and I would not have done it without Mark, Nathan and the team at AST-Assistance. The process was completely hands-free for us, as the Landlords, from start to finish - the team dealt with all tenant enquiries and maintenance work, and all of the paperwork for serving notices and the courts. We were given regular updates at each stage of process. Would 100% recommend them and will be using them again in the near future.
S Patel
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After many issues with other management companies I was hesitant in using anyone, but when I met with AST I was more than impressed with the professionalism. Excellent service and value. I look forward to working with them time and time again
E Gould
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I am so glad we decided to move our properties over to AST. First class service from a friendly happy team
D Wardell
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100% happy with Mark and the team at AST. Mark dealt with everything including Court. He was amazing in dealing with the Judge and got a possession order when we really doubted we would get it. The tenants have now finally gone and the Guarantor is (albeit slowly) paying off the arrears. I highly recommend AST assistance.
J Fox
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I have to give another gleaming, amazing, couldn’t be happier review for Mark Dawson at AST Assistance. Today I finally got possession of my flat back… They tried every trick in the book to stay, but Mark managed to do what seemed the impossible and saved the day
Mr Rob, AST Client
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Dealt with AST a few times now to deal with various issues. The professional attitude along with the knowledge is spot on. We will definitely be using AST again in the future.
P Wilson
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excellent service and very professional. takes away the stress and they deal with everything. Mark and the team were brilliant
M Watson
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I cannot recommend these guys highly enough for any Landlord requiring help and assistance with their property. I was recommended to them by another fellow Landlord having found myself in the unfortunate circumstance of a non-paying tenant, that followed with facing significant property damages once we successfully got an eviction. Without the help and advice from AST Assistance, specifically Nathan Dawson, I'd not know my options and be overwhelmed with stress and paperwork. I am extremely thankful to these guys. Brilliant and outstanding service! To any Landlord out there facing problems, don't delay and get in touch with Nathan and/or AST Assistance. They have clear and transparent fees so you know exactly what you're paying too.
W Nichols

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