Landlord Tenant Mediation Services

Thoroughly investigating disputes before going to the courts

As a landlord, you wish every tenancy to run smoothly and without a hitch, but this is not always the case. There are always challenges that will arise over the course of a tenancy, sometimes unexpectedly, and sometimes foreseeable if there is a path of escalation.

In many circumstances, solving the dispute between the tenant and landlord is preferable; it saves both parties time, money and stress. However, it is not always the case that both parties are willing to resolve a dispute directly - one may not be willing to open up a discussion and, when there is a dispute, it can be difficult to move forward.

For some tenancy issues and subsequent courses of action, the law places responsibility on landlords to make attempts to resolve the dispute. This is especially true of cases that are to be taken to court.

The team at AST Assistance believes that any dispute should be thoroughly investigated before going to the courts, saving you the financial and emotional burden. For information on how our bespoke landlord-tenant mediation service can help you manage your portfolio smoothly, get in touch by calling us on 01706 619 954, emailing, or filling in our online form to request a callback.

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How we can help

The aim of mediation is to help landlords and tenants resolve issues that may have arisen during their tenancy or to agree to an end to the tenancy. These issues commonly relate to rent payments and arrears, but other issues that have arisen can undergo mediation to prevent the matter from progressing to court. It is, therefore, vital that you understand your legal obligations, as well as the ways you can manage your tenancies with as little stress as possible.

AST Assistance has helped countless landlords understand best practices for landlord-tenant mediation, providing you with leading guidance for you to approach issues with clearer objectives and better tools to effectively resolve them.

When you employ AST Assistance as a landlord-tenant mediator, you choose a streamlined process that allows for both parties to deal with the circumstances and come to a resolution. While we aim for a resolution that suits the needs of all parties, our priority will always be to satisfy those of the landlord.

With our in-depth knowledge of tenancy disputes and landlord obligations, and our experience to resolve numerous issues prior to escalation, we deliver an efficient mediation process that leaves both parties best placed to understand their rights. The result of our services is a thorough understanding of the steps needed to follow in order to come to a resolution. We will ensure that your needs are met and that you fulfil your legal obligations as a landlord.

FAQs about landlord-tenant mediation

Can a landlord take a tenant to court?

There are various reasons why a landlord would be eligible to take a tenant to court. However, taking a dispute to court can often be a lengthy process, during which you will still have to deal with the issue. A court case can also be expensive, especially if you require legal representation. 

As such, the team at AST Assistance work tirelessly to resolve the dispute fairly, before the need for the courts to be involved. We ensure that both parties have their needs heard, and work as a fair mediator to come to a compromise.

How to settle landlord tenant disputes

It is always preferable to be able to resolve a dispute without the need for a third party. However, this is often difficult, as one party may not wish to engage in any form of communication. There are best practices for approaching a landlord-tenant dispute, reducing the risk of escalation or the need to involve the courts. For more information, visit our landlord-tenant dispute page.

Find out more about landlord tenant mediation

To learn more about our approach to mediation and how it will apply to your circumstances, get in touch with the specialist mediation team at AST Assistance today. Call us on 01706 619 954, email, or fill in our online form to request a callback.

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